FAQ
Frequently asked questions about Home Air Conditioning & Heating, as well as Las Vegas HVAC sales and service.
Q? When are you open for business?
A. We provide service seven days per week and answer service calls from 7:00 AM until late evening.
Q? Where does Home Air Conditioning & Heating serve?
A. Home Air Conditioning and Heating, Inc. serves Las Vegas, Henderson, Summerlin, and Boulder City.
Q? Is Home Air Conditioning & Heating licensed?
A. Yes, we are licensed, bonded, and insured contractors in Nevada. We are also licensed for servicing HVAC in Manufactued Homes.
Q? Does Home Air Conditioning and Heating honor factory warranties?
A. Yes, Home Air Conditioning and Heating honors all major brand factory warranties for parts and service on air conditioning and heating units.
Q? Does Home Air Conditioning and Heating work on residential properties?
A. Yes, Home Air Conditioning and Heating provides prompt, courteous service for residential clients including home owners and renters throughout the Las Vegas valley.
Q? Does Home Air Conditioning and Heating service commercial properties?
A. Yes, Home Air Conditioning and Heating provides air conditioning and heating service for commercial properties including offices, shops, warehouses, and more. Home Air Conditioning and Heating also provides expert service for high-rise offices and condos.
Q? Can I call on Home Air Conditioning and Heating any day of the week?
A. Yes, Home Air Conditioning and Heating is ready to take your call and provide service in Las Vegas, Henderson, Summerlin, and Boulder City seven days a week.
Q? Does Home Air Conditioning and Heating charge for travel time?
A. No, Home Air Conditioning and Heating never charges for travel time, nor does it charge overtime on air conditioning or heating service calls.
Q? Does Home Air Conditioning and Heating offer senior discounts?
A. Yes, Home Air Conditioning and Heating understands that seniors are on fixed incomes so we provide special Senior Discounts for our elderly customers.
Q? Does Home Air Conditioning and Heating accept credit cards?
A. Yes, Home Air Conditioning and Heating accepts all major credit cards including American Express, Visa, Master Card, and Discover.
Q? Does Home Air Conditioning and Heating accept home warranties?
A. If you have a home warranty, we will provide service, but will bill you directly - not the warranty provider. You will be responsible for getting reimbursed by your home warranty company. Unfortunately, our experience has been that there are too many misunderstandings between homeowners and warranty providers concerning what is covered so we no longer work with them. We apologize for any inconvenience.
Home Air Conditioning answered the phone on the first ring and their operator was pleasant and very helpful.